Video is nearly black until…
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Whenever I start a session 90% of the time I have to go into the video settings to change the pixel from 640 to 720 to refresh the screen.
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Dear Sam,
Thank you for your message. Could you share the computer (Windows or Mac) and webcam you’re using?
Is all video (yours and other musicians’) really dark, or just video from your webcam? If it’s just the video from your webcam, could you see whether the same problem happens when you try another webcam? (You can test in a session just by yourself).
If you’re on Windows, could you update your computer’s graphics and camera drivers? These may be downloaded from your computer manufacturer’s website. Alternatively, update graphics and webcam drivers through the Device Manager using Microsoft’s instructions.
Thank you,
David Liao
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