Reply To: Latency is too high despite all the troubleshooting
Dear Cherylann,
Thanks for the details. Very helpful.
The latency you get with your teacher definitely has room for improvement. Between Ohio and southern California, I’d expect a latency in the ballpark of 40 ms (lower would be possible if both ends used fiber).
If you haven’t yet, see how far to the left you can drag the latency slider while still getting acceptable audio quality (see 1-minute tutorial: https://youtu.be/2p9H-mCjSVw). Ask your teacher to try dragging her latency slider too.
Using the “Hide IP” feature inside Safari is fine (won’t affect your FarPlay sessions).
(We’d also be happy to answer questions your teacher might like to ask).
Thank you,
David Liao
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This reply was modified 2 weeks, 1 day ago by
David Liao.