[David Liao]

Dear Marilyn,

Glad you were able to record to your C: drive. Thank you for the audio samples. The distortion in the recordings sounds to me like a performance issue with the audio device on Scott’s end. Please ask him to try the following.

• If you’re on a Windows PC with an audio device that doesn’t have manufacturer-supplied ASIO drivers (examples: headset plugged into PC or Yeti mic), go to FarPlay’s Preferences > General Options and choose a higher Audio Buffer Size. When using audio drivers that Windows supplies, some audio devices need a high Audio Buffer Size of 480 to work stably. If raising the Audio Buffer Size enough to prevent distortion makes the latency too high, see the next suggestion.
• If you’re on a Windows PC and can get an audio interface with manufacturer-supplied ASIO drivers (examples: iRig Stream Mic USB and Focusrite Scarlett), set it up with FarPlay following the instructions in “Step One: Get Ready” in the version of our QuickStart guide customized for Windows PCs with external audio interfaces. Using an audio device with manufacturer-supplied ASIO drivers typically gives more stable audio and substantially lower latency than using audio drivers provided by Windows.

Interested in how it goes,
David Liao

• This reply was modified 1 month ago by David Liao.