Latency repeatedly suddenly jumps up
-
My friend is using a new Asus S 14 laptop with an owc 10gb adapter and Cityside fiber (2g). I’m using Cox cable (2G) on a Mac Studio. I see my friend’s latency settle to about 12ms for about a minute, and then it suddenly jumps to over 500ms; it takes about 30 seconds to calm back down to 12ms, but the cycle repeats indefinitely.
-
Dear Vince,
Thanks for your post. To minimize latency, please try the following at both ends (yours and your friend’s):
- Be sure to use an Ethernet cable to connect your computer (or Ethernet adapter for USB-C or for USB-A) to the router that receives the internet signal where it first enters the home (avoid wireless extender/repeater routers and Ethernet-over-power adapters).
- Turn your computer’s Wi-Fi off.
- Pause DropBox and other real-time file-backup apps. (This personally affects me even though I have almost 1 Gig fiber).
- Temporarily turn real-time protection off in 3rd-party security software (like Malwarebytes).
- Turn VPN off, if used.
- For further tips for minimizing latency, go to our Troubleshooting Guide, click the “Change computer” and “Change audio” buttons, if needed to customize the tips, and look in the “Latency is too high” section.
Thank you,
David Liao
Viewing 3 replies - 1 through 3 (of 3 total)
- You must be logged in to reply to this topic.