Processing of video no longer possible?
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Hi,
I recorded a session on FarPlay, newest version, and after the session moved the entire temporary files to a folder elsewhere on my computer before processing them. Now they are no longer visible on my processing list. Am I screwed to process them now? The audio files are available, but I’d like to process the video ones now. Thank you.
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Hi,
Thank you for your question.
You can recover the session recording by doing the following. Quit FarPlay. Move the temporary files (the journal file and the unprocessed video tracks) back to exactly where they were before. Re-open FarPlay. The Post-Processing table should now list your recording again.
We ask that users leave temporary files where the files are originally saved until post-processing is finished for the recordings.
Thank you,
David LiaoGlad the solution worked for you. Thank you for your suggestion. In our FAQ & Troubleshooting guide, the item for Can’t find video recording is in the Recording section. I just now added to that item a sentence explaining the solution I posted in this thread.
Right after pressing the Start Recording button and choosing record video & audio, use the window that appears to choose where you’d like FarPlay to save the temporary files.
On Mac:
On Windows:
For more screenshots related to recording video, see our instructions here.
Thank you,
David Liao
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