[Jim]

I using a Windows 10 pro Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz 3.19 GHz system. I was on last week and had a fine session including video. I subsequently disconnected the microphone cable to my Steinberg Steinberg UR22C 2×2 USB 3.0. When I reconnected and logged back in, everything worked except for video. I see other people’s video but my window says “(video off)” under my name.

In the video window I clicked options and then camera. Video Off is checked. Clicking it does nothing. I emailed David to ask how to switch it back on and he suggested I start a topic. Tonight I noticed the “next camera” option under the Video Off check box. Behold! Video is back on. So I tried clicking screen sharing. Well look at that! Handy if I want to show someone something.

Thanks David for getting me on the right track: use forum for problems so we can all learn.

[David Liao]

Dear Jim,

Thank you for sharing. Very helpful. Here’s a screen shot to illustrate your solution. On a Windows PC, the FarPlay Video window has an Options menu that contains a Camera submenu. The Next camera option here lets you switch to a camera.

On a Mac, the Camera submenu is found in the Video menu.

Alternatively, click the Camera button near the top-left corner of the FarPlay Video window. In the menu that appears, click the desired camera or screen-sharing option.

A page of instructions for using video in FarPlay is here.

Thank you,
David Liao

• This reply was modified 3 months, 2 weeks ago by David Liao. Reason: image sizes
• This reply was modified 3 months, 2 weeks ago by David Liao. Reason: Added link to video instructions page