Sound cuts out intermittently

  • Dear Bailey,

    So happy to know FarPlay’s been working wonders for your teaching.

    First, could your student try turning Signal Enhancements off in Windows’s Sound Control Panel? The steps are in a short video in our blog post here.

    If her mic audio still cuts out, ask her to go to Preferences > General Options, and change the Audio Buffer Size to 480 (10 ms).

    The advice above is usually enough to fix mic-audio quality on Windows. Interested to know how it goes and happy to provide more suggestions.

    Thank you,
    David Liao

    • This reply was modified 23 hours, 16 minutes ago by David Liao.
    • This reply was modified 23 hours, 12 minutes ago by David Liao.
    • This reply was modified 23 hours, 10 minutes ago by David Liao.
    • This reply was modified 23 hours, 10 minutes ago by David Liao.
    • This reply was modified 23 hours, 7 minutes ago by David Liao.

    Thank you, David! I should have mentioned that we also changed the buffer size to 480, but we will try the Signal Enhancements off approach.

    Dear Bailey,

    Very good. If turning Signal Enhancements off doesn’t fix the problem, could you share the student’s PC’s model?

    Thank you,
    David Liao

    • This reply was modified 21 hours, 26 minutes ago by David Liao.
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