[Jay]

Hi, do you support the L4S standard. I’m trying to connect between San Francisco and central Florida and am getting latencies of ~75-105ms and would like to reduce this

[David Liao]

Hi Jay,

Thank you for your question about L4S. I will ask another team member for feedback.

Between San Francisco and Florida, I’d expect a latency in the ballpark of 45 ms with good connections (indeed, ~75-105 ms is high). Could each participant check that they’ve plugged the Ethernet cable from their computer into the router that receives the fiber/cable signal where that signal first enters their home and that they’ve turned Wi-Fi off on their computer?

These tips are part of our QuickStart guide — going through the QuickStart guide will likely solve the problem. If you still have high latency, could you share each participant’s computer (Mac or Windows) and audio equipment? If you’d like to browse more tips right away, check out our Troubleshooting Guide‘s “Latency is too high” section.

Thank you,
David Liao

• This reply was modified 2 days, 23 hours ago by David Liao.
• This reply was modified 2 days, 23 hours ago by David Liao.
• This reply was modified 2 days, 23 hours ago by David Liao.

[David Liao]

Dear Jay,

Thank you again for your question about L4S. We don’t currently implement it but we’re looking into it.

Thank you,
David Liao