won’t connect


  • David Liao
    Keymaster

    8 months, 2 weeks ago

    Hi Peggy, has FarPlay been able to connect from your computer to the internet before? When FarPlay isn’t able to connect to the internet, are you able to use the same computer to visit websites?

    1. Try waiting a minute after plugging your Ethernet cable into your router and your computer (or your computer’s USB-to-Ethernet adapter). Then, see whether FarPlay is able to reach the internet.
    2. Try rebooting your router after you connect your Ethernet cable.

    Please let us know if this helps. If not, can you share a screenshot showing what it looks like when FarPlay isn’t able to connect to the internet?

    Thank you,
    David Liao

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