Dear Colin,

Happy to hear the app is great for playing music with friends.

Is it just your USB-connected camera that gets stuck on the three white dots? (Do the laptop and external display webcams work in FarPlay?) If so, could you try the following?

• Make sure to quit all other apps that can use webcams.
• Check whether your USB-connected webcam’s manufacturer provides software that lets you adjust webcam access.
• Run FarPlay from the Terminal:
  • In the Applications folder, Control+Click FarPlay. Select “Show Package Contents.”
  • Double-click “Contents” and then “MacOS.”
  • Double-click the FarPlay executable.
  • Even if this doesn’t solve your problem, we’d love to provide additional suggestions using a copy of the terminal output. Note: Terminal output shows session IDs. IP addresses and usernames might also appear in the terminal output. If you prefer, email your terminal output to us privately at support@farplay.io.

(Some of the instructions above were copied from the item “Can’t use webcam” at our FAQ & Troubleshooting Guide).

Thank you,
David Liao