video is black on my side only


  • David Liao
    Keymaster

    1 month ago

    Dear Steven,

    Thank you for your question. To help troubleshoot, can you install this older version of FarPlay (1.2.7) for Windows and see whether you can see yourself in a test session with just yourself?

    Thank you,
    David Liao


    David Liao
    Keymaster

    1 month ago

    Dear Everyone,

    Steven fixed his problem by installing the Radeon driver tool and using it to install the best video drivers for his system. A different application had installed drivers that didn’t work well for his PC.

    In general, if you encounter problems with video drivers, try installing drivers downloaded directly from the manufacturer of your graphics card or integrated graphics.

    Thank you,
    David Liao

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.

Topic Info

Topic Tags