Reply To: Webcam Not Operational


David Liao
Keymaster

3 months ago

Good news, everyone. The solution for Colin’s USB-connected webcam was to use a higher video resolution. To do this, click FarPlay’s Video menu and choose Video Preferences. Use the Your max resolution (width in pixels): pull-down menu to select 720 or greater. For illustrations, see our instructions for adjusting video preferences.

(We’ve updated our FAQ & Troubleshooting Guide accordingly).

Many thanks to Colin for his terminal output and working with Anton to find this solution.

Thank you,
David Liao

  • This reply was modified 3 months ago by David Liao. Reason: Mention update to FAQ & Troubleshooting Guide

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