David,
Thanks for the rapid response! We tried all those suggestions without any benefit; but when he plugged in his laptop instead of running it from batteries, the latency stopped jumping and settled to the lowest values. I see him at 12ms, while he sees me at about 20ms; so we’re all set! BTW: Even though his power settings for “on battery” and “when plugged in” were both set to performance, plugging in fixed the internet jitter.
Thanks for all your help!
Vince
