1.3.1 UPDATE DOES NOT ALLOW INPUT OR OUTPUT AUDIO - FarPlay

1.3.1 UPDATE DOES NOT ALLOW INPUT OR OUTPUT AUDIO

Vaughn Clarke
Participant

2 weeks, 1 day ago

THE RECENT 1.3.1 UPDATE DOESN’T SEEM TO WORK IN WINDOWS 10. THE ERROR MESSAGE READS AS FOLLOWS:

This audio device can’t be used by FarPlay in the current configuration. Please select a different one.
System error when opening input device.
System error when opening output device.

My solution was to go to Preferences and change input and output from System Default. But these choices of pnp mic and realtec speakers gets erased.

This did not happen before the update. How do I fix it, when FarPlay does not recognize my input or output source?

David Liao
Keymaster

2 weeks ago
[Edit: Problem solved! See forum post here].

Dear Vaughn,

Sorry for this inconvenience.

Could you check whether installing the previous version, FarPlay 1.3.0 for Windows, fixes the problem? Could you share your PC’s manufacturer and model?

Thank you,
David Liao
- This reply was modified 2 weeks ago by David Liao.
- This reply was modified 6 days, 8 hours ago by David Liao.
Vaughn Clarke
Participant

2 weeks ago

Yes. Re-installing 1.3.0 solved the problem. Why does 1.3.1 crash on my Windows 10?

David Liao
Keymaster

1 week, 6 days ago

Dear Vaughn,

Thank you for letting us know. I will bring your issue to the team to get more help.

Thank you,
David Liao

David Liao
Keymaster

1 week ago

Dear Vaughn,

Thank you for your communications here on the forum and separately. Happy to share the good news that the fix is easy (described at a new forum post).

Thank you,
David Liao

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