logitech HD1080P NOT ATTACHING TO FARPLAY


  • 👄 David Liao
    Keymaster

    1 month, 4 weeks ago

    Dear Frank,

    Thank you for your message. Please try the following.

    • Disconnect and reconnect the webcam.
    • Quit all other applications that can use the webcam.
    • Make sure FarPlay has permission to use webcams. Look in system settings (instructions for Mac here and instructions for Windows here) and in third-party security software like Norton.
    • If you can click on your webcam’s name in FarPlay, but the video of you is black, try changing your video resolution.

    More details are available under “Video or screen sharing” > “Can’t use webcam” in our Troubleshooting Guide.

    Could you share a screenshot of the list of webcams shown when you click the camera button in the FarPlay Video window (example below)?

    Thank you,
    David Liao

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