[Paulo Faustini]

Anybody else who owns a MAC and recently upgraded to Sequoia and was unable to connect on FarPlay today? I see on the internet several people having firewall connection issues. I tried both with and without firewall. HALP!

Attachments:

1. 

   Screenshot-2024-09-19-at-4.05.42 PM.png
   

[Sarah]

Hi,
I’m also experiencing the same problem after updating my mac to Sequoia. My firewall is turned off, but I get the same error message as the OP.
I’ll keep an eye on the forum for any advice or updates.
Thanks very much!

[David Liao]

Dear Friends,

Sequoia has apparently introduced networking issues (for multiple apps, not just FarPlay).

To fix connectivity for FarPlay, go to System Settings > Privacy & Security. Choose Local Network. Click the toggle switch to give FarPlay permission.

If this doesn’t fix connectivity for you, please let us know.

Thank you,
David Liao

• This reply was modified 7 months, 4 weeks ago by David Liao.
• This reply was modified 7 months, 4 weeks ago by David Liao.

[Alexander Lyapin]

I couldn’t find Far Play on my local network. What should I do?

Attachments:

1. 

   Screenshot-2024-10-22-at-11.09.53 am.png
   

[David Liao]

Hi Alexander,

If FarPlay is already working fine for you on Sequoia, you don’t need to give FarPlay “Local Network” permission. (This was an issue affecting just some users).

Are you able to connect to other musicians?

Thank you,
David Liao

[Albertwyq]

I have gave FarPlay “Local Network” permission, but I get the same error message as the OP.

[David Liao]

Dear Albert,

Thank you for your message. Do you remember whether the last line of the error message you saw was “(Local / remote network status: NAT / NAT)”, instead of “(Local / remote network status: Symmetric NAT / NAT)” or “(Local / remote network status: NAT / Symmetric NAT)”? Could you share the name of the internet provider at each end of the attempted connection? Please have each musician turn off firewalls on their computer (Mac and Windows both offer firewalls, and third-party security software like Norton does too).

Thank you,
David Liao

• This reply was modified 3 weeks, 2 days ago by David Liao.

[Albertwyq]

(Local / remote network status: NAT / Symmetric NAT)

Attachments:

1. 

   截屏2025-05-08-14.58.58.png
   

[David Liao]

Dear Albert,

Thanks for the screenshot. If the other participant is using 5G/4G cellular internet service or an institutional (university/corporate) network, please ask them to switch to a landline home internet connection (fiber, cable, or vDSL), if available. Ask them to turn VPN off too, if used.

If you still get the same error, set up port forwarding on your end or have the remote participant ask their internet provider for a “Public IP”. If you’d like help with port forwarding, could you share the model of your router?

“NAT / Symmetric NAT” means the other participant is using a restrictive network.

Thank you,
David Liao

• This reply was modified 3 weeks ago by David Liao.
• This reply was modified 3 weeks ago by David Liao.