[Laura A Shepherd]

Hi, I have been using FarPlay since September of last year with great success. Today my sessions have been disconnected repeatedly, after between 30 seconds and 20 minutes of connection. My internet connection seems to be completely stable, and I haven’t seen increased latency leading up to the issues. At first, it seemed like it was the person I was connected to that had issues – they just disappeared from my session. But later issues have been that my FarPlay app closes.

I am using fiber internet, ethernet to PC on windows 11. presonus audtiobox with microphones and headphones connected.

I tried restarting the program, restarting my computer, and using the install to ‘repair’ the program.

thanks for your help!

[David Liao]

Dear Laura,

Thank you for your details. When you have a chance, could you try rebooting your router?

Thank you,
David Liao

[David Liao]

Dear Laura,

Thank you for your separate communication indicating that restarting your router helped.

Thank you,
David Liao