[JustinB]

I’m very new to trying to use this type of app. Tried a couple of sessions with two different people across the country. Using a newer Macbook Pro laptop, during both sessions certain aspects of the input/output controls seemed not to function. Specifically, selecting either my usb audio interface as the output or the laptop external headphones as the output rendered the other person completely inaudible. The only way the session remotely worked was by selecting my usb interface as the ‘microphone’ and selecting the MacBook speakers as the output. In a second session the problem persisted but this time the sound was extremely distorted and practically inaudible on both ends. Was wondering if any advice could be given…would love to be able to make this work. Thanks.

[David Liao]

Hi Justin, thank you for your message. What do you hear when you follow our QuickStart instructions https://farplay.io/quickstart/ through section 3. Configure and test your audio? (All the steps in the QuickStart from the beginning through section 3 can be done without connecting to another person).

Thank you,
David Liao

[JustinB]

Tried again with paying more attention to QuickStart guide. Was able to have some success with 1 other participant stretched across entire USA…(about 70ms latency)…pretty fun! I was wondering with Standard+ subscription…how many people can join in a single session? I was hoping to try to do something with 6 locations.

[David Liao]

Hi Justin, Happy the quickstart instructions helped and you had fun!

As long as you create a session as a subscriber, you can invite as many participants as you like (and the people you invite don’t have to be subscribers).

Practically, the number of sites that can join a session is limited by internet connection speeds. FarPlay is peer-to-peer, so connecting with more people uses more bandwidth. With fast internet connections (we recommend at least 50 Mbit/s of upload speed), FarPlay is great for a session from 6 locations. We know of a group of people who regularly meet from at least 8 (sometimes 10 or more) locations.

Thank you,
David Liao