[Ronald]

Have to turn audio interface and earphones to max to get good levels.

What can I do? I have a Focusrite Solo 3rd generation.

[David Liao]

Dear Ronald,

Thank you for your question. Under the name of the remote participant, drag the Monitor slider to the right to increase the volume of their sound in your headphones.

If you’d like to increase the volume of your own voice or instrument in your headphones, drag the Monitor slider to the right in the You (…) subpanel.

We recommend using our QuickStart guide. Under Step Zero: Choose Your Setup, click the Change audio button to get instructions for using FarPlay with an audio interface. Click Change computer if you’re using Windows. Sections 3 and 5 relate to volume.

Thank you,
David Liao

• This reply was modified 2 days, 23 hours ago by David Liao.
• This reply was modified 2 days, 23 hours ago by David Liao.