Reply To: New Subscriber Authorize Issue

Dear Joro,

Thank you for your screenshots! Please try the following on your Mac.

  • Turn VPN off, if used.
  • Turn your Mac’s firewall off (System Settings > Network > Firewall). If you have another firewall as part of a 3rd-party security suite, please turn that firewall off too.
  • Turn Wi-Fi off (so your Mac only connects through the Ethernet connection).

Could you share which internet provider you use?

Thank you,
David Liao

  • This reply was modified 1 month, 2 weeks ago by David Liao.