Reply To: connection fails after 3-4 min

Dear Greg,

Thank you for the session IDs. Anton checked the logs. He sees audio restarts, but he doesn’t see indications of audio problems before the audio restarts.

Thank you for your PC’s model. The processor is a bit older. If you’d like to keep testing with your Dell E6420, please, can you see what happens if you use your Focusrite’s device settings to change the ASIO Buffer Size to 64 or 128 samples (maybe even 256 samples)? These settings are less demanding on the computer than using ASIO Buffer Sizes of 16 or 32 samples. (To get to the Focusrite device settings, click ASIO Buffer Settings in FarPlay’s Preferences > General Options tab).

Thank you,
David Liao

  • This reply was modified 1 month ago by David Liao. Reason: Zoomed in on Focusrite settings window in screenshot (was small and hard-to-read)
  • This reply was modified 1 month ago by David Liao.
  • This reply was modified 1 month ago by David Liao.