[David Liao]

Dear Joro,

Thank you for your screenshots! Please try the following on your Mac.

• Turn VPN off, if used.
• Turn your Mac’s firewall off (System Settings > Network > Firewall). If you have another firewall as part of a 3rd-party security suite, please turn that firewall off too.
• Turn Wi-Fi off (so your Mac only connects through the Ethernet connection).

Could you share which internet provider you use?

Thank you,
David Liao

• This reply was modified 4 weeks, 1 day ago by David Liao.