Keep having to reinstall farplay

  • Dear Jane,

    Thank you for your question. It’s possible that your student downloaded new copies of FarPlay without installing them. To fix the problem, ask your student to follow the steps below.

    • After downloading the latest version of FarPlay from https://farplay.io/download, double-click to open the installer file.
    • In the window that appears, drag the FarPlay icon and drop it onto the Applications icon.
    • If a previous copy of FarPlay is still installed, the Mac asks whether “you want to replace it with the one you’re copying”. Click “Replace“. FarPlay is now updated.

    Thank you,
    David Liao

    • This reply was modified 3 weeks, 6 days ago by David Liao.
    • This reply was modified 3 weeks, 6 days ago by David Liao.
    • This reply was modified 3 weeks, 6 days ago by David Liao.
    • This reply was modified 3 weeks, 6 days ago by David Liao.
    • This reply was modified 3 weeks, 6 days ago by David Liao.

    Hi David,

    That did the trick! She is up and running and our lesson went smoothly this morning.

    Thank you so much!!

    Warmly,
    Jane

    Yay! Thanks for letting us know :).

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