Dear Richard,
Thank you for your message. If you’d like, you can try our suggestions below.
- If there’s an error message when you try to connect with someone, please feel free to share a screenshot.
- If you’re using macOS Sequoia, see our forum thread on fixing network permissions for FarPlay.
- Turn VPN off, if used. Examples of VPNs include Proton VPN, NordVPN, Cisco AnyConnect, and GlobalProtect.
- Turn firewalls off on your computer.
- If your internet service provider offers a “public IP,” subscribe to that service. Otherwise, you’ll need to ask other people you connect to port forward. If you’d like to share your internet service provider’s name, I can check whether they offer a public IP service.
Thank you,
David Liao
