Dear Christine,
Great question! Please ask your friend to click the triangle next to the name of a musician whose controls she’d like to reveal. When a remote user’s triangle points toward the right, their control panel is compact (only the gain slider is adjustable). When a remote user’s triangle points down, their control panel is expanded, revealing additional controls.

To expand or collapse all remote control panels at once, click the Session menu, go to Multi-User Session Options, and choose Expand all User Subpanels or Collapse all User Subpanels. To learn more about multi-user-session settings, check out this page.
Thank you,
David Liao
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This reply was modified 1 day, 15 hours ago by
David Liao.
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This reply was modified 1 day, 15 hours ago by
David Liao.
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This reply was modified 1 day, 15 hours ago by
David Liao.
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This reply was modified 1 day, 15 hours ago by
David Liao.